Privacy Policy

How we collect, use, and protect your information

At Akwaflow, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

Document Privacy Policy
Last Updated February 13, 2026
This Privacy Policy describes how Akwaflow collects, uses, discloses, and protects information obtained through our website and services. By using our website or engaging with our services, you acknowledge the practices described on this page.

1. Information We Collect

Types of data we gather

We collect several types of information from and about users of our website and services. This information helps us communicate effectively, understand project requirements, improve our digital experience, and deliver our services efficiently.

Personal Information

Name, job title, company name, and contact information such as email address, phone number, and business address.

Professional Information

Professional credentials, technical scope, procurement needs, project requirements, and areas of expertise relevant to our services.

Communication Information

Communication preferences, request history, inquiry details, and records of interactions with our team.

Technical & Usage Information

IP address, browser type, operating system, device information, pages visited, time spent on pages, referring websites, and navigation paths.

2. How We Use Your Information

Purpose and legal basis

We use the information we collect for legitimate business purposes connected to service delivery, communication, legal compliance, and improvement of our operations.

Service Delivery

To provide, maintain, and improve our EPIC services, respond to inquiries, and fulfill contractual obligations.

Marketing Communications

To send technical updates, industry insights, and information about our services, with appropriate opt-out options where applicable.

Security & Compliance

To protect our website, detect fraud, comply with legal obligations, and enforce our policies and contractual rights.

Analytics & Improvement

To analyze usage patterns, improve user experience, and develop new service offerings and digital tools.

3. Information Disclosure

When and with whom we share data

We may share your information only in specific circumstances necessary for our business operations, legal compliance, or organizational changes.

1
Subsidiaries & Affiliates

For internal business purposes consistent with this Privacy Policy.

2
Service Providers

Vendors who perform services on our behalf, such as IT, analytics, or marketing, under confidentiality obligations.

3
Business Transfers

In connection with a merger, acquisition, restructuring, financing, or sale of all or part of our assets.

4
Legal Requirements

When required by law, regulation, court order, or valid legal process.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Data Security

How we protect your information

We implement appropriate technical and organizational measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

  • SSL/TLS encryption for data transmission
  • Strict access controls and authentication
  • Regular security assessments and penetration testing
  • Data retention and secure disposal policies
While we implement strong security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to promptly addressing identified vulnerabilities.

5. Cookies & Tracking Technologies

How we use cookies

We use cookies and similar tracking technologies to improve website performance, analyze usage patterns, and provide a better browsing experience.

Essential Cookies

Required for basic website functionality and core service features.

Analytics Cookies

Help us understand visitor behavior, performance trends, and interaction patterns.

Marketing Cookies

Used for advertising and communications where permitted, with opt-out options available.

Browser Controls

You can control cookies through your browser settings, though disabling cookies may affect site functionality.

7. Your Privacy Rights

Access, correction, and deletion

Depending on your location and applicable law, you may have rights regarding your personal information.

Right to Access
Right to Correction
Right to Deletion
Right to Opt-Out
Right to Data Portability
Right to Object

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

8. Children's Privacy

Under 16 years of age

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete that information where appropriate.

9. International Data Transfers

Cross-border data flows

As a global company operating in Africa and the Middle East, we may transfer your personal information to countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.

When we transfer information internationally, we apply appropriate safeguards, including standard contractual clauses or other recognized protective measures, to help ensure your information remains protected.

10. Changes to This Privacy Policy

Policy updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal obligations, or operational requirements.

When material changes are made, we will post the updated policy on this page together with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

Questions or concerns

If you have any questions about this Privacy Policy, our data practices, or would like to exercise your privacy rights, please contact us using the details below.

Address

Plot 309, Old Refinery Road, Elelenwo,
Port Harcourt, Rivers State, Nigeria

Response time: We will respond to your request within 30 days.